
Information
1.) All orders (outside of the website) will require a non- refundable 50% deposit. I will send you an invoice if the deposit is not paid within 24 hours of me sending the invoice consider your order null and void.
2.) When you choose to pick up your order please be on time! You will have a 10 min grace period. After that There will be a late fee of $5 for every 30 min you are late. This includes if you choose a meetup location as your method of fulfillment.
3.) All meetup and delivery fulfillments will have a delivery charge of $1.10 per mile (ex. 5 miles =$5.50 delivery fee)
4.) All drafts sent for personalized orders must be approved and signed within 24 hours of delivery. If you approve sign send it back. If you want changes inform me of those changes and send it back.
5.) I understand sometimes the unexpected happens. In these circumstances I will hold your completed order for no longer than 3 days. After 3 days a storage fee of $3/day will apply.
6.) If you send me a pre-made design, I cannot promise it will look exactly like the original design If I am not the originals creator, but it will look similar.
7.) For all personalized design please have your pictures, logo, name, etc. to me within 24-48 hours to ensure timely delivery/shipping. Email info@passionatecreativesllc.com
8.) I don’t mind being contacted on all my social media platforms but after the first inquiry we will communicate via email or my business line.
9.) If your T-shirt order requires DTF, please allow up to 2-week turnaround time. Sublimation T-shirt 7-10 days turnaround time. Vinyl T-shirt 7-10 days turnaround time. orders of 5 or less.
10.) Here are my contact details:
Email- info@passionatecreativedllc.com
Phone number-219-232-6188(you may call or text)
Please remember I am not a warehouse. I am a one-man shop. Every Order is complete by me.
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